FAQs

HealthCare Pharmacy is an affordable, personalized online pharmacy that makes it easy for you to get the medications you need.

• We offer transparent pricing, simple refills, and delivery right to your door.

• Our licensed pharmacists are ready to help with any questions — just call, chat or email us.

Creating an account with HealthCare Pharmacy takes just a couple minutes. Once you have an account with us, you can then request to have your and/or your family’s prescriptions transferred. Or, you can fill existing prescriptions if you have them.

Sign in to your account from any device at https://www.pharmacy.healthcare.com. Within your account, you can:

• Request refills

• View or update your medications

• Manage family medications

• Update family profiles and more

You can request a transfer on our website, or you can call us at (888) 348-3010.

• 1. We’ll contact your prescriber and old pharmacy so you don’t have to.

• 2. It may take a few days to process the request — we’ll keep in touch along the way.

• 3. When your medications are ready, we’ll schedule the delivery.

Grab these items before you get started:

• Medical insurance ID card, including pharmacy RxBin number if you have it

• List of current medications

• List of health conditions and allergies, if applicable

You’ll only have to pay for your copay, and standard shipping is free. We'll let you know how much your medicine costs before it's delivered.

Yes, you can order for your child, a relative like your spouse or partner, or someone you're caring for. If the person's over 18 years old, we'll just need their direct consent.

We accept all major debit and credit cards including Visa, Mastercard, American Express, Discover, and more.

We are currently licensed in all states EXCEPT Alabama, California, Kansas, Michigan, Oklahoma and Wisconsin. We are also not licensed in District of Columbia.